Posted On May 26, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: Biolase, Inc.

March 29, 2022 – Biolase, Inc. reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the sensitive data of certain consumers was compromised. On May 20, 2022, Biolase sent out data breach letters to those individuals whose information was affected by the breach.

The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from Biolase, Inc., contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form, for a free case evaluation.

Below is a portion of the letter that Biolase, Inc. sent to individuals affected by the data breach:

Dear [Consumer],

Biolase, Inc. (“Biolase”) is writing to make you aware of an incident that may affect the security of some of your information. We take this incident seriously, and write to provide you with information about the incident, what we are doing in response, and the resources that are available to you to help better protect your personal information from possible misuse, should you feel it is appropriate to do so.

What Happened? On December 29, 2021, Biolase identified unusual activity on its network, and began an investigation with the assistance of third-party forensic specialists. The investigation determined that an unauthorized actor accessed the Biolase network and removed certain files from the network sometime between December 21, 2021 and December 29, 2021. As a result, we undertook a comprehensive process to identify what information was potentially contained within the impacted files, and to whom that information belonged. That process was completed on or around April 20, 2022. We are now notifying those individuals whose information was potentially impacted by the incident.

What Information Was Involved? Based on the investigation into this incident, it was determined that the information involved may include your name and <<Data Elements>>.

What We Are Doing. We take this incident and the security of information within our care seriously. Upon discovery of this incident, we launched an in-depth investigation with the assistance of third-party forensic specialists to determine the full nature and scope of this incident. As part of our ongoing commitment to the privacy of information in our care, we are reviewing our existing policies and procedures and implementing additional safeguards to further secure the information in our systems as appropriate. We notified law enforcement and are notifying regulatory authorities as required by law. We are also notifying potentially affected individuals, including you, so that you may take further steps to best protect your personal information, should you feel it is appropriate to do so. As an added precaution, we arranged to have Equifax provide credit monitoring services for <<CM Length>> at no cost to you.

What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors over the next 12 to 24 months. Please also review the information contained in the enclosed Steps You Can Take to Help Protect Your Personal Information. You may also enroll in the complimentary credit monitoring services we are making available to you. Enrollment instructions are attached to this letter.

For More Information. We understand you may have additional questions not addressed by this letter. If you have questions, please call our dedicated assistance line at 1-844-997-4950, Monday through Friday, 9:00 a.m. to 9:00 p.m. Eastern Time, except holidays.