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Posted On August 30, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: EmergeOrtho

NOTICE: If you received a NOTICE OF DATA BREACH letter from EmergeOrtho, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertAugust 29, 2022 – EmergeOrtho reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the first and last name, address, Social Security number, and, in some cases, date of birth of certain individuals was compromised. The EmergeOrtho data breach is believed to have impacted as many as 75,200 individuals. On August 25, 2022, EmergeOrtho sent out data breach letters to those individuals whose information was affected by the breach.

The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from EmergeOrtho, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.

Below is a portion of the letter that EmergeOrtho sent to individuals affected by the data breach:

Dear [Redacted],

EmergeOrtho is an orthopedic practice serving five regions across North Carolina. We are writing to inform you of an incident that involved your personal information. We take the security of your personal information seriously, and want to provide you with information and resources you can use to protect your information.

What Happened and What Information was Involved:

On May 18, 2022, we detected and stopped a sophisticated ransomware attack, in which an unauthorized third party accessed some of EmergeOrtho’s computer systems. We immediately engaged a third-party forensic firm to assist us with securing the network environment and investigating the extent of any unauthorized activity. The investigation concluded on August 19, 2022. Our investigation determined that an unauthorized third party accessed certain individual personal information during this incident.

We found no evidence that your information has been specifically misused; however, it is possible that the following personal information could have been accessed by an unauthorized third party: first and last name, address, Social Security number, and, in some cases, date of birth. Please be assured that your medical records, treatment information, financial account and payment card information were not compromised as a result of this incident.

What We Are Doing:

Data security is one of our highest priorities. Upon detecting this incident we moved quickly to initiate a response, which included retaining a leading forensic investigation firm who assisted in conducting an investigation along with the assistance of leading IT specialists to confirm the security of our network environment. Additionally, we are coordinating with the FBI. We have also deployed additional monitoring tools and will continue to enhance the security of our systems.

We value the safety of your personal information and are providing you with access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score* services at no charge. These services provide you with alerts for twelve (12) months from the date of enrollment when changes occur to your credit file. This notification is sent to you the same day that the change or update takes place with the bureau. In addition, we are providing you with proactive fraud assistance to help with any questions that you might have, or in the event your identity is compromised. These services will be provided by CyberScout through Identity Force, a company specializing in fraud assistance and remediation services.

What You Can Do:

To enroll in Credit Monitoring services at no charge, please log on to [Redacted] and follow the instructions provided. When prompted please provide the following unique code to receive services Please note the deadline to enroll is November 30, 2022.

The enrollment requires an internet connection and e-mail account and may not be available to minors under the age of 18 years of age. Please note that when signing up for monitoring services, you may be asked to verify personal information for your own protection to confirm your identity.

We encourage you to take full advantage of this service offering. The call center representatives have been fully versed on the incident and can answer questions or concerns you may have regarding protection of your personal information.

Enclosed you will find additional information regarding the resources available to you, and the steps that you can take to further protect your personal information.

For More Information:

If you have additional questions, please call the dedicated call center at 1-833-514-2246, Monday through Friday, 8:00am – 8:00pm Eastern time, excluding holidays. Representatives are available for 90 days.

NOTICE: If you received a NOTICE OF DATA BREACH letter from EmergeOrtho, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.