Posted On May 11, 2022 Consumer Privacy & Data Breaches
May 11, 2022 – Recently, NuLife Med, LLC (“NuLife”) announced that the company experienced a data breach compromising the security of certain consumers’ information. According to a notice posted on the company’s website, the leaked information includes names, addresses, Social Security numbers, medical information and health insurance information, and financial account or credit card information. On May 9, 2022, NuLife sent data breach letters to all affected individuals informing them of the incident.
If you received a data breach notification, it is essential you understand what is at risk. The data breach lawyers at Console & Associates, P.C. are actively investigating the NuLife data breach on behalf of people whose information was exposed. As a part of this investigation, we are providing free consultations to anyone affected by the breach who is interested in learning more about the risks of identity theft, what they can do to protect themselves, and what their legal options may be to obtain compensation from NuLife Med, LLC.
According to the official notice filed by the company, on around March 11, 2022, the company noticed suspicious activity on its computer systems. In response, NuLife launched an investigation to learn more about the incident, as well as whether any consumer data was compromised as a result. This investigation confirmed that between March 9, 2022 and March 11, 2022, an unauthorized party was able to access files containing consumer data.
Upon discovering that sensitive consumer data was accessible to an unauthorized party, NuLife Med then reviewed the affected files to determine exactly what information was compromised. While the breached information varies depending on the individual, it may include your name, address, medical information and health insurance information, Social Security number, driver’s license information, and financial account or credit card information.
On May 9, 2022, NuLife Med sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.
NuLife Med, LLC is a medical device manufacturer based in Manchester, New Hampshire. The company serves orthopedic and podiatric patients in the eastern United States. Some of the company’s products include back braces, bone growth stimulators, knee braces, and electronic nerve stimulators. Once a physician places a prescription for a device, NuLife sends the device to the patient’s home and provides the patient training on how to use the device. NuLife Med employs more than 87 people and generates approximately $17 million in annual revenue.
Below is a copy of the initial data breach letter issued by NuLife Med, LLC:
NuLife Med, LLC (“NuLife”) is writing to notify you of a recent event that may have impacted the security of some of your information. Although at this time there is no indication that your information has been used to commit identity theft or fraud in relation to this event, we are providing you with information about the event, our response to it, and information related to what you may do to better protect your information against threats from any source, should you feel it appropriate to do so.
What Happened? On or about March 11, 2022, NuLife became aware of suspicious activity relating to its systems. NuLife immediately launched an investigation to determine the full nature and scope of the activity and to restore functionality to impacted systems. The investigation determined that certain information stored within our environment was viewed or taken by an unauthorized actor between March 9, 2022 and March 11, 2022, and that some of your information was present in the impacted files. Therefore, we are providing you with this notice to provide you with information on what you may do to better protect your information against threats from any source, should you feel it appropriate to do so.
What Information Was Involved? Although our review of impacted data is ongoing, our investigation to date has determined that your name and medical information and/or health insurance information were present in impacted files.
What We Are Doing. We take this event and the security of your information seriously. Upon learning of this event, we moved quickly to investigate and respond to the event, assess the security of our systems, and identify any impacted data. We also notified federal law enforcement about this event.
While we have no indication at this time of any identity theft or fraud has resulted from this event, as an added precaution, we are offering you access to complimentary credit monitoring services for 12 months through TransUnion. If you wish to activate the credit monitoring services, you may follow the instructions included in the Steps You Can Take to Protect Your Personal Information.
What You Can Do. Please review the enclosed Steps You Can Take to Protect Your Personal Information which contains information on what you can do to better safeguard against possible misuse of your information. You can also enroll to receive the complimentary credit monitoring and identity protection services through TransUnion. We also encourage you to remain vigilant against incidents of identity theft and fraud, to review your account statements, and to monitor your credit reports for suspicious activity.
For More Information. We understand that you may have questions about this incident that are not addressed in this notice. If you have additional questions or concerns, please call our toll-free dedicated assistance line at 1-888-301-5930. This toll-free line is available Monday-Friday, 9:00 a.m. – 9:00 p.m. Eastern Time.
We sincerely regret any inconvenience this event may cause you. We remain committed to safeguarding the information in our care and will continue to take steps to ensure the security of our systems.