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Posted On April 13, 2023 Consumer Privacy & Data Breaches

Fortra Data Breach Affects Brightline, Inc.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Brightline, Inc., contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertApril 13 – Following a data breach at Fortra, one of Brightline, Inc.’s vendors, on April 7, 2023, the firm notified the Maine Attorney General’s Office of the incident. According to the company’s official report, the breach exposed customers’ names, birthdays, phone numbers, addresses, employers’ names and group identification numbers, member IDs, and coverage start and end dates. After it was determined that customer information had been compromised, Brightline immediately began notifying those whose information had been compromised by mail.

Data breach lawyers at Console & Associates, P.C. are looking into the Brightline/Fortra hack. If you have received a breach notice and are wondering what steps you can take to protect yourself and whether you may be eligible for financial compensation from Brightline and Fortra, you may schedule a free consultation with one of our attorneys to discuss your options.

About Fortra

Located in Eden Prairie, Minnesota, Fortra specializes in cybersecurity. Additionally, the business offers cybersecurity counseling services. Over 3,000 individuals work for Fortra, bringing in about $800 million annually.

About Brightline, Inc.

When it comes to mental and behavioral health, children and their families can turn to Brightline, Inc., a technology and telehealth services firm. Brightline is a telemedicine service with headquarters in Palo Alto, California. Eligible Aetna members under the age of 18 can sign up for Brightline through certain plan sponsors anywhere in the country. Brightline began operations in 2019, and it now employs over 140 people and has an annual revenue of around $20 million.

Information About the Brightline Breach

According to a filing with the Maine Attorney General, the breach did not affect Brightline Inc.’s own systems but rather Fortra’s, which Brightline contracts with to handle its file transfer needs.

On January 30, 2023, Fortra apparently discovered malicious activity within its network, notably affecting the company’s GoAnywhere MFT SaaS offering. Fortra has begun looking into the situation to ascertain whether or not any customer information was exposed and what caused the breach. An examination into Fortra revealed that an unauthorized third party had exploited a previously undiscovered vulnerability to access the accounts of some Fortra customers and download files from those accounts.

Fortra notified Brightline on February 4, 2023, about the current data security breach. Both Fortra and Brightline initially concluded that Brightline patient information was not compromised; however, further investigation proved that the unauthorized party got specific files that were stored in the Fortra service, prompting Brightline to conduct further inquiry. After some time, Brightline realized that the compromised files held personal information about specific patients.

After learning that private patient information had fallen into the wrong hands, Brightline began examining the affected files to ascertain what data had been compromised and how many customers had been affected. Your name, address, member ID, birth date, phone number, employer’s name and group ID number, and coverage start and end dates may have been compromised.

Brightline notified all customers whose personal information was stolen in the recent data security incident by letter on April 7, 2023.

Is Financial Restitution Available to You If You Experienced a Loss Due to the Brightline/Fortra Data Breach?

You probably didn’t think twice about trusting businesses like Brightline and Fortra with your personal data as a customer. This incident calls into doubt the reliability of previous assurances that your data was safe with reputable companies like Brightline and Fortra. The company must protect its customers’ personal information and keep it safe at all times.

You may be eligible for monetary compensation from Brightline and Fortra if you have received a notification letter stating that you are a victim of the data breach. It’s important to know your rights in this kind of situation.

If You Have Been Affected by Brightline, Inc. Data Breach, Console & Associates, P.C. Can Help

The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Brightline, Inc. data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.

To schedule your free consultation, just call (866) 778-5500 today or fill out our secure contact form.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Brightline, Inc., contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.