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The Personal Injury Claims Process

litigation personal injury lawyer claims process

Trying to get compensation for your injury means wading through a lot of legal jargon. You’ll have to understand things like dispositions, interrogatories, mediation, and arbitration. Trying to understand the personal injury enough to make your head spin.

The team at Console and Associates will be your guide through the whole process. Not only do we know how complicated this process is, we know that dealing with it while you’re injured is an added stress that you don’t need. We’ve spent decades handling complex claims, and we will be on your side every step of the way.

No matter what the situation, whether it’s a negotiation between your insurance company and us or if you have to play a bigger role, we will guide you through the process from start to finish. When you do have a direct role to play in your claim, as you would in a deposition, we’ll go over exactly what to expect and make the process as easy as possible. It is as important to us that you get better as it is to you so that we will handle anything and everything we can so you don’t have to.

That being said, it’s always helpful for you to know what’s going on in your case, regardless if you have to be more active or if you are able to let your lawyer handle it.

While every case is different, every claim generally has three broad steps: Pre-litigation, litigation, and resolution.


As soon as you reach out to us, we begin investigating your claim and gathering evidence. If necessary, we find experts in accident reconstruction, medicine, and other fields to support your case. We also help you make decisions about how to proceed with any injuries you have sustained so you can heal as quickly as possible.

We focus on preparing your case for trial from the start. The easiest path forward is always settlement, but we are always prepared for every outcome. It’s too early to resolve your case while you’re still treating your injuries because there would be no way to accurately make a claim before you are finished, and we wouldn’t want to settle for less money than you deserve. Throughout this stage, we still work diligently to build your claim to be as strong as possible.

In this stage of the personal injury process, we send the demand letter. This document presents your case to the defendant and begins negotiations with the insurance company.


When your medical treatment is at an end, or your case is nearing the legal deadlines, we start litigation, the process of filing a lawsuit. Though your case is progressing, we continue to work toward a settlement. But if a trial is what it takes to get you everything you deserve, we’re ready to take your case to court. By this point, we have as much evidence as is possible, and we prepare to prove that you are owed what you deserve.


When we reach the right settlement or win you a jury award, your case is nearly over, but there’s still some work to do.

We’ll collect the money you’re owed. If you have any remaining expenses, like out-of-pocket medical costs, we’ll make sure they get paid. Then we’ll get your money to you as soon as we can. Even now, we’re working hard to make things easier on you, including negotiating down your medical bills.

There is nothing more important to us than helping you heal and manage your personal injury claim process. If you have a lawyer that you know you can trust, there is a better chance that you will recover and be back to your life. Accidents can change everything you are used to, but Console and Associates will always fight to help you get what you deserve so you can begin to move on.

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