Posted On May 13, 2023 Consumer Privacy & Data Breaches
May 13 – Amtel, LLC d/b/a Connectivity Source notified the Maine Attorney General of a data breach on May 10, 2023, after discovering that an outside third party had breached the company’s IT system and acquired the personal information of present and past workers. According to the company’s official report, the event led to the disclosure of employee names and Social Security numbers to a third party. After discovering a loss of customer information, Amtel promptly started notifying those directly affected via mail.
Console & Associates, P.C. data breach lawyers are now investigating the Amtel data leak. We are happy to provide free consultations to anybody who has received a breach notification and is interested in learning more about the dangers of identity theft and what they can do to protect themselves.
Connectivity Source has been operating as a T-Mobile retailer since 1999. The Houston, Texas-based corporation also has hundreds of retail locations throughout 38 different states. Connectivity Source also offers phones, tablets, accessories, and smartwatches in addition to putting up new T-Mobile lines of service. The yearly revenue of Connectivity Source is over $115 million.
Amtel was made aware of potentially malicious behavior on its network on April 19, 2023, as stated in a document filed with the Attorney General of Maine. In light of this, the corporation has hired a cybersecurity firm to look into the matter.
According to the Amtel investigation, the incident was a hack in which an outsider gained access to the company’s computer system. The organization also found out that the intruder had access to files containing personal information about several present and past workers.
After learning that consumers’ personal information had fallen into the wrong hands, Connectivity Source started examining the compromised files to identify the affected consumers and the nature of the data that had been exposed. This process was completed on April 21, 2023, and revealed that information such as names and Social Security numbers may have been compromised, albeit the specifics vary on the victim.
Connectivity Source sent notification letters to anybody whose data was compromised on May 10, 2023.
If Amtel notifies you of a data breach, it’s because sensitive information about you, such as your name and Social Security number, may have fallen into the wrong hands. Hackers may use this confidential data for many different uses. Identity theft and fraud can be committed using the stolen Social Security numbers. It’s also possible that such data may be sold on the dark web to criminals. Once hackers obtain even the most basic information about you, they may use that knowledge to perpetrate a wider variety of crimes. As a victim, you need to know your rights and what you can do to protect yourself.
The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Amtel, LLC dba Connectivity Source data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.
Below is a portion of the letter sent to affected individuals:
Amtel, LLC dba Connectivity Source (“Amtel”) is writing to inform you of a recent data security incident that may have resulted in unauthorized access to your sensitive personal information. You are receiving this letter because you are a current or former employee of Amtel. While we are unaware of any fraudulent misuse of your personal information at this time, we are providing you with details about the incident, steps we are taking in response, and resources available to help you protect against the potential misuse of your information. Please be assured Amtel takes the protection and proper use of your personal information very seriously.
What Happened? On April 19, 2023, Amtel was notified of suspicious activity in its network environment. Upon discovery of this incident, Amtel promptly engaged a specialized cybersecurity firm to secure its environment and to determine the nature and scope of the incident. While the investigation is ongoing, Amtel determined the incident involved limited personally identifiable information (“PII”) the same day. On April 21, 2023, Amtel identified all individuals whose information was compromised. At this time we have no evidence any of the information has been misused by a third party, but because information related to you was acquired, we are notifying you out of full transparency.
What Information Was Involved? Although Amtel has no evidence that any sensitive information has been misused by a third party as a result of this incident, we are notifying you for purposes of full transparency. Based on the investigation, the following personal information may have been subject to unauthorized access: [Redacted].
What We Are Doing? We take the protection and proper use of personal information very seriously. As part of our ongoing commitment to information privacy and the security of information, we are notifying you of this incident. Although we are not aware of any misuse of your information as a result of this incident, we are offering you complimentary identity monitoring services through Kroll for one year. Kroll is a global leader in risk mitigation and response, and their team has extensive experience helping people who have sustained an unintentional exposure of confidential data. Your identity monitoring services include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration.
What You Can Do: Please review the enclosed “Additional Resources” section included with this letter. This section describes additional steps you can take to help protect yourself, including recommendations by the Federal Trade Commission regarding identity theft protection and details on how to place a fraud alert or a security freeze on your credit file.
For More Information: If you have questions, please call TFN, Monday through Friday from 8:00 a.m. to 5:30 p.m. Central Time, excluding major U.S. holidays. Please have your membership number ready. Protecting your information is important to us. We trust that the services we are offering to you demonstrate our continued commitment to your security and satisfaction. Amtel sincerely regrets any concern or inconvenience this matter may cause and remains dedicated to ensuring the privacy and security of all information in our control.