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Posted On April 21, 2023 Consumer Privacy & Data Breaches

Capita PLC Announces Ransomware Attack that Likely Results in Data Leak

NOTICE: If you received a NOTICE OF DATA BREACH letter from Capita PLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertApril 21 – After discovering that it had been the victim of a ransomware attack, Capita PLC updated its website with the information on April 3, 2023. Hackers may have gained access to sensitive customer data kept on Capita’s network; an investigation is ongoing. If so, then Capita must notify everybody who may have been impacted by the current data security breach.

Console & Associates, P.C., data breach lawyers, are now looking into the Capita hack. We are offering free consultations to anybody who has received a breach notice and would like to learn more about the risks of identity theft and what they can do to protect themselves.

About Capita PLC

Capita PLC is a multi-divisional outsourcing and professional services firm headquartered in London. Its divisions include Education Services, NHS Services, Capita Financial Administrators, Capita Consultancy, Capita Legal Services, and Constructionline. With a 29 percent market share, Capita dominates the British business process outsourcing and professional services industry. Capita began in 1984, and now it employs about 52,000 people and has annual sales of over $3.9 billion.

Information About a Possible Capita Breach

On April 3, 2023, Capita learned that it had been the subject of a ransomware assault, prompting the corporation to issue an update on the cyber event on its website.

Capita initially assured the public that it did not find any indication of customer, supplier, or colleague data having been compromised as a consequence of the incident. On April 9, 2023, however, a notorious ransomware group claimed responsibility for the incident.

Then, on April 20th, 2023, Capita updated its website to say that there was evidence suggesting some data had been removed from the business’s servers. This means that Capita’s investigation seems to have established that some data was taken, albeit the business did not provide any details. Most likely, Capita has not yet completed its inquiry.

Capita will have to issue data breach letters to everybody whose information was affected if its investigation reveals that sensitive consumer data was among that which was compromised.

What is a Ransomware Attack and How Does it Work?

Ransomware is a kind of malicious software that is installed on a company’s network by hackers during a cyberattack. Malware is malicious software that encrypts data and blocks access to a company’s internal network. Encoding makes files unreadable to anybody without the proper decoding software.

The hackers add the “ransom” element when they demand payment from the company before they would disclose the data. The data will be decrypted, and the assault will cease once the ransom is paid.

Hackers’ threats have become more malicious lately. If a company has backups of its data saved, it will be far less inclined to pay the ransom. Therefore, cybercriminals have begun using a practice known as “double extortion.” They have threatened to encrypt the company’s files and release them into the dark web if they are not paid, where they might be used by criminals for fraud and identity theft.

Ransomware attacks may be avoided with up-to-date and well-maintained data protection technologies. By seeking out and exploiting vulnerabilities, hackers profit from obsolete technology. Companies can identify and prevent assaults in advance if their technology is up to date.

If You Have Been Affected by Capita PLC Data Breach, Console & Associates, P.C. Can Help

The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Capita PLC data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.

To schedule your free consultation, just call (866) 778-5500 today or fill out our secure contact form.

Below is a portion of the notice posted to their website:

On Friday 31st March, Capita plc (“Capita”) experienced a cyber incident primarily impacting access to internal applications. This caused disruption to some services provided to individual clients, though the majority of our client services remained in operation.

Our IT security monitoring capabilities swiftly alerted us to the incident, and we quickly invoked our established and practiced technical crisis management protocols. Immediate steps were taken to successfully isolate and contain the issue. The issue was limited to parts of the Capita network and there is no evidence of customer, supplier or colleague data having been compromised.

Working in collaboration with our specialist technical partners, including the team of leading cybersecurity experts at Microsoft Incident Response, we have restored Capita colleague access to various systems, and we are making good progress restoring remaining client services in a secure and controlled manner.

We will update the market further, should there be a need to provide any additional information, in due course.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Capita PLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.