Posted On March 22, 2023 Consumer Privacy & Data Breaches
March 22, 2023 – Convergent Outsourcing, Inc. discovered that the company’s private customer data was accessed by an unauthorized party on March 17, 2023, and as a result, the firm filed a notice of data breach with the Massachusetts Attorney General’s Office. The event led to the unauthorized entity learning the names, Social Security numbers, and financial account information of consumers, according to the company’s filing. Convergent Outsourcing started mailing data breach notification letters to everyone who was affected by the recent data security incident as soon as it was confirmed that customer data had been exposed.
Convergent Outsourcing’s data breach is now being investigated by the data breach lawyers of Console & Associates, P.C. We are offering no-cost consultations to discuss your legal options if you have been informed of the breach and are interested in your choices to protect yourself and whether you can get money from the firm.
Convergent Outsourcing, Inc. is a collection agency based in Renton, Washington, but with 12 locations across the US. The company offers contact center solutions to its clients, with an emphasis on assisting with welcome programs, accounts receivable, back office procedures, crisis response, and other crucial communications. Established in 1950, Convergent Outsourcing now employs over 907 people and brings in over $448 million annually.
Convergent Outsourcing first observed that portions of the business’ computer systems were inaccessible, according to the company’s filing with the Massachusetts Attorney General. The company responded by opening an inquiry into the incident in an effort to learn more about it and determine whether any customer data was compromised as a result. According to the Convergent Outsourcing probe, an unauthorized entity could access specific files on the business’s computer network that held private customer information.
Convergent Outsourcing started looking through the affected files as soon as it was discovered that private customer information had been made available to an unauthorized entity. This was done to ascertain what information had been hacked and whose customers were impacted. Your name, Social Security number, and information about your financial accounts could have been exposed, however, the specifics depend on the individual.
Convergent Outsourcing notified every person whose information was affected as a result of the recent data security incident on March 17, 2023, via data breach letters. Although the full extent of the breach’s victims has not yet been determined, the Massachusetts Attorney General estimates that there were over 13,000 victims in that state alone.
You likely felt at ease as a patient giving your personal information to a business like Convergent Outsourcing. Yet, many now question the company’s capacity to safeguard your information in light of this data leak. They must guarantee security and diligently protect your private information. If you have been informed that you are a victim of this breach, you may be able to pursue a data breach lawsuit against Convergent Outsourcing and obtain financial compensation. In such a circumstance, being aware of your rights is critical.
The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Convergent Outsourcing, Inc. data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.