Posted On March 3, 2023 Consumer Privacy & Data Breaches
March 3, 2023 – After discovering that files on the business’s computer network containing private customer information had been accessed by an unauthorized party on February 24, 2023, Crystal Bay Casino notified the attorney generals of Montana, Massachusetts, and Maine of a data breach. According to the company’s filing, the event led to unauthorized access to the names, driver’s license numbers, and Social Security numbers of consumers. After confirming that customer data had been compromised, Crystal Bay Casino started notifying the 86,291 people affected by the recent data security incident.
Understanding what is at risk is crucial if you get a data breach notification. On behalf of those whose information was compromised, Console & Associates, P.C.’s data breach lawyers are looking into the Crystal Bay Casino data breach. As part of this probe, we’re offering free consultations to anyone impacted by the breach who wants to find out more about the dangers of identity theft, what they can do to stay safe, and whether they have any legal options to pursue compensation from Crystal Bay Casino.
In Crystal Bay, Nevada, close to Lake Tahoe, a hotel and gambling resort called Crystal Bay gambling opened its doors in 1937. The Crystal Bay Casino Crown Room also stages live music performances. More than 92 individuals are employed by Crystal Bay Casino, which brings in about $17 million in revenue a year.
The company’s report to the Montana Attorney General contains all the information that is currently known about the intrusion at Crystal Bay Casino. This source claims that Crystal Bay Casino discovered unusual behavior on its computer network in November 2022. As a result, the business tightened up its security and started an inquiry to ascertain the specifics of the incident, its scope, and whether any confidential consumer information had been compromised.
The Crystal Bay Casino investigation confirmed that an unauthorized party was able to access the company’s IT network containing consumer files. Crystal Bay Casino reviewed the affected files to ascertain what information had been compromised and which customers had been impacted after learning that private customer information had been made accessible to an unauthorized party. On January 25, 2023, the company concluded the investigation. Consumers’ names, driver’s license numbers, and Social Security numbers may have been compromised, though the specifics vary by individual.
On February 24, 2023, Crystal Bay Casino sent data breach letters to all people whose information was compromised as a result of the leak.
If Crystal Bay Casino notifies you of a data breach, it indicates that the breached data included your personal information. A third party may now have access to your name and Social Security number. You might believe that since your information is already public, it’s only a question of time before you fall victim to fraud or identity theft. While it’s true that there is nothing you can do to prevent the disclosure of your information, there are steps you can take to minimize or prevent the leak’s negative effects.
Steps you should take as soon as you learn about the leak are listed below. This list is not exhaustive, so you might want to take additional action.
Companies must notify victims of data breaches that their information was accessed. They’ll usually deliver a letter with relevant details in it. To learn more about the breach, what the business is doing to prevent similar incidents in the future, and whether any affected individuals have reported identity theft or fraud, make sure you carefully read all of the material.
It is wise to protect your accounts whether or not your financial information was compromised. You should alter your passwords and activate any security features offered by the businesses, such as two-factor verification. Hackers can access a victim’s personal data from any internet account.
Companies frequently provide free credit monitoring to anyone whose information was compromised following a data theft. Take advantage of Crystal Bay Casino’s free offer for as long as they last because credit monitoring frequently carries a monthly charge. Accepting credit tracking services from businesses does not preclude you from suing them if you discover that they were negligent.
Major credit agencies offer a credit freeze as a free service. Nobody will be able to check your credit without your permission if you do this. You might also want to think about placing a fraud alert, which will notify any businesses that check your credit that someone might be trying to use your information fraudulently.
The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Crystal Bay Casino data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.
Below is a portion of the letter sent to affected individuals:
Crystal Bay Casino writes to make you aware of a recent incident that may affect some of your information. We are providing you with information about the incident, our response to it, and resources available to you to help protect your information, should you feel it appropriate to do so. We are also offering you access to complimentary credit monitoring services at no cost. Enrollment instructions are on the following pages.
What Happened? In November 2022, we identified unusual activity on certain systems within our network. Upon learning of this activity, we took prompt steps to confirm the security of our systems and also initiated a comprehensive investigation into the issue. The investigation determined that certain files may have been copied from the system on or around November 27, 2022 as part of the incident. As such, Crystal Bay Casino undertook a diligent review of the relevant files to determine what information was present and to whom it relates. On January 25, 2023, our investigation further determined some database information may have been copied from our system as part of the incident. Based on these findings, we also promptly reviewed the relevant database to identify what information was present, to whom that information related, and contact information for those individuals. You are receiving this letter because we determined that some of your information was in the relevant files.
What Information Was Involved? We determined the potentially affected information includes your name, [Redacted].
What We Are Doing. Upon becoming aware of this incident, we promptly initiated a comprehensive investigation. We also reported the activity to the FBI. We continue to assess our network security, including reviewing and enhancing policies and procedures as appropriate. As an added precaution, we are offering you access to [Redacted] months of complimentary credit monitoring services. Enrollment instructions are included in the Steps You Can Take To Help Protect Personal Information section below.
What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. We also encourage you to review the information contained in the Steps You Can Take To Help Protect Personal Information section below and to enroll in the complimentary credit monitoring services we are offering.
For More Information. If you have additional questions, please call our dedicated assistance line at 1-833-753-4563, which is available from 9:00 AM to 9:00 PM EST Monday through Friday (excluding major U.S. holidays).