Posted On November 3, 2023 Consumer Privacy & Data Breaches
November 3 – The TTEC Healthcare (“TTEC”) data breach lawyers at Console & Associates, P.C are investigating the data breach that was reported after the company was affected by a recent cyber security attack at Blue Cross Blue Shield of Illinois (“BCBSIL”). The TTEC Healthcare data breach resulted in the names, Social Security numbers, dates of birth, group numbers, subscriber numbers, addresses, phone numbers, claim numbers and medical service information of certain individuals being compromised.
According to the Attorney General of Massachusetts, TTEC Healthcare reported a data breach after they were targeted in a recent cyber security attack. BCBSIL provides health insurance coverage to TTEC. On June 15, 2023, BCBSIL learned that certain employees’ sensitive information may have been inadvertently disclosed to an unauthorized party between September 19, 2022 and May 18, 2023. The company launched an investigation and determined that during a call handled by a BCBSIL vendor 
providing customer service, victims’ PHI may have been disclosed to an unauthorized individual. This was a result of vendor employees delegating their calls to non-vendor individuals. On September 5, 2023, Blue Cross Blue Shield of Illinois sent out data breach letters on behalf of TTEC Healthcare to those individuals whose information was affected by the breach.
Blue Cross and Blue Shield of Illinois is a health insurance company that is the largest provider of health insurance in Illinois, serving more than 8.9 million members across the state.
Our data breach lawyers are eager to speak to victims of the TTEC Healthcare data breach to determine what damages they sustained and what compensation may be available to them. If you recently received a NOTICE OF DATA BREACH from TTEC Healthcare and would like a free consultation, contact the Console & Associates, P.C. law firm at (866) 778-5500 to discuss your legal options, or submit a confidential contact form.
Consider reading our Guide for Victims of a Data Breach to learn what your next steps should be.
