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Posted On May 26, 2023 Consumer Privacy & Data Breaches

More Consumers Have Been Affected Than Originally Reported in the NCB Management Services, Inc. Data Breach

May 26, 2023 – On March 24, 2023, NCB Management Services, Inc. (“NCB”) filed a report of a data breach with the Attorney General of Maine. The original report by the company indicated names, addresses, phone numbers, and Social Security numbers were among the data leaked.

Since then, the Attorney General of Maine’s official report has released additional details revealing the full scope of the breach on May 23, 2023. Many other sources have reported on the breach as well, such as SecurityWeek.

If you’ve received a notification from NCB Management Services that your information was exposed during the data breach, we can help. At Console & Associates, P.C., our data breach lawyers are ready to provide a free consultation to help you decide how to proceed and protect yourself. Together, we’ll determine if you should consider seeking financial compensation via a data breach lawsuit against NCB.

Information About the NCB Management Services Breach

According to NCB’s original report, the cyber security incident allowed a hacker unauthorized access to various types of sensitive information. This includes:

  • Names
  • Addresses
  • Dates of birth
  • Phone numbers
  • Social Security numbers
  • Email addresses
  • Driver’s license numbers
  • Financial account information (Bank of America accounts)
  • Pay rates
  • Employment statuses
  • Account numbers

Originally, NCB believed that 494,969 people had been affected by the breach, which occurred on February 1st, 2023. The company discovered the breach on the 4th and began notifying affected customers with a data breach notification letter, approximately six weeks later, on March 24th. Since then, more information has come out about the breach that indicates it was much more severe.

For one, the unauthorized party had access to the company’s systems for a full six days, until the 6th of February, 2023. In this time, the hacker compromised 1,087,842 accounts across the United States.

NCB and Bank of America are both offering two years of identity protection services to affected customers of the respective companies. NCB is offering coverage through Kroll, while Bank of America is offering Experian identity protection. Together, these plans include significant benefits and it’s advisable to make use of them. These benefits include:

  • Credit monitoring
  • $1,000,000 identity fraud loss reimbursement
  • Fraud consultation
  • Identity theft restoration
  • Daily monitoring of Experian, Equifax® and TransUnion® credit reports
  • Internet surveillance
  • Resolution of identity theft

About NCB Management Services, Inc.

NCB Management Services, Inc. is a debt-buyer and business services company that’s based in Trevose, Pennsylvania. More specifically, the company offers corporate clients solutions for call center management and accounts receivable management to reduce the number of outstanding accounts receivable that the company’s clients owe. Since 1994, NCB Management Services has grown to employ more than 375 people and take in an annual revenue of about $50 million.

If The NCB Management Services, Inc. Data Breach Has Affected You, Console & Associates, P.C. Can Help

The consumer privacy lawyers at Console & Associates, P.C. offer free consultations to help victims of data breaches like you pursue legal solutions. If you’re a victim of the NCB Management Services, Inc. data breach, Console & Associates, P.C. will investigate and advise you on your next steps free of charge.

When you turn to us, you learn your rights in clear, concise terms and help you make an informed decision about your next steps. Our legal fees are always a part of the court settlement, and if we don’t win then you don’t pay. To schedule your free consultation, just call (866) 778-5500 today or fill out our secure contact form.