Posted On April 22, 2023 Consumer Privacy & Data Breaches
April 22 – Point32Health announced the current ransomware attack on its website with an update published on April 17, 2023. It’s suspected that hackers gained access to and stole sensitive customer data from Point32Health’s computer network; the business is currently investigating. If Point32Health’s investigation shows that customer information was compromised, it will have to notify anyone whose information was compromised in the ransomware assault.
Console & Associates, P.C. urges anybody who has received a notification letter from Point32Health to connect with our data breach lawyers as soon as possible. We’re here to help you figure out what to do next, get advice on how to safeguard yourself, and evaluate whether or not you have grounds to sue Point32Health over a data breach.
Point32Health is a health and wellness company headquartered in Canton, Massachusetts that manages a number of large health plans, including CarePartners of Connecticut, Integra Partners, TrestleTree, Tufts Health Plan, MedWatch Harvard Pilgrim Health Care Institute’s Department of Population Medicine, Health Plans, Inc., and Harvard Pilgrim Health Care, Point32Health has over 1,100 employees and $9.4 billion in yearly sales.
On April 17, Point32Health announced on its website that it had been the target of a ransomware assault. The intrusion compromised Point32health’s ability to offer service to its customers, including members, brokers, providers, and accounts. Early indications from Point32Health’s research suggest that the company’s Harvard Pilgrim Health Care division was hit the worst. Point32health is working to restore its network backup while investigating the issue with the help of external data security professionals.
Point32Health must notify everyone who may have had personal information compromised as a consequence of the latest ransomware assault once its investigation is complete. These data breach letters will tell victims of the nature of the data that was compromised, the dates and times of the unauthorized access, and the steps the organization has taken to mitigate the threat of such attacks in the future.
When hackers get access to sensitive data, they don’t waste time utilizing it or selling it on the dark web. Because hackers generally have a head start, a breach victim has to act quickly to do what they can to limit the harm caused by the release of their information.
Listed below are some preventative measures you may start implementing right now. This is not an exhaustive list, and you may want to take other precautions if your financial data has been compromised.
You should still make an effort to safeguard all of your internet accounts, even if your financial data was not stolen. Immediately go and change all of your passwords. When attempting fraud or identity theft, hackers often hunt for other accounts to get the necessary information. Use two-factor authentication if it’s offered.
Maintain strict vigilance on your financials. Keep an eye on your bank and credit card statements for any suspicious behavior and report it immediately if you find it.
The three credit reporting companies all provide free fraud warnings and credit freezes to their customers. When you place a freeze on your credit, no one may access it without your permission. A fraud alert serves as a warning signal to other businesses. Any business that pulls your credit report will be alerted to the possibility that you have been the victim of identity theft or fraud.
The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the Point32Health data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.
Below is a portion of the notice posted to their website:
On April 17, Point32Health identified a cybersecurity ransomware incident that impacted systems we use to service members, accounts, brokers and providers. At this time, most systems impacted are on the Harvard Pilgrim Health Care side of our business. After detecting the unauthorized party, and out of an abundance of caution, we proactively took certain systems offline to contain the threat. We have notified law enforcement and regulators, and are working with third-party cybersecurity experts to conduct a thorough investigation into this incident and remediate the situation.
Our top priority is to ensure our members continue to have access to care. While we work diligently to restore the impacted systems as quickly and as safely as possible, our team is working around the clock to provide workarounds for members to receive the services they need.
For members who need urgent assistance, please call the member services number on your ID card, which will provide directions for urgent needs.
We take the privacy and security of the data entrusted to us seriously. If during our investigation we determine any individuals’ sensitive information is involved in this incident, we will notify them in accordance with applicable law.