Posted On January 13, 2023 Consumer Privacy & Data Breaches
January 13, 2023 – TruConnect filed a notice of data breach with the Maine Attorney General on January 11, 2023 after the company’s computer network was accessed and confidential consumer information was exposed. According to the filing, the information accessed was consumers’ names and Social Security numbers.
The data breach lawyers at Console & Associates, P.C. are actively investigating the TruConnect data breach that affected 54,200 individuals. If you received a breach notification and want to know about the risks of identity theft and what you can do to protect yourself, we are offering free consultations where we can discuss your legal options for receiving compensation from TruConnect. If you recently received a NOTICE OF DATA BREACH from COMPANY, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.
TruConnect is a wireless communication company offering prepaid and lifeline services throughout the US. The company also offers federal benefit programs, the Lifeline Program and the Affordable Connectivity Program. Originally founded in 2011 and based in Los Angeles, California, TruConnect now employs over 61 people and generates approximately $30 million in revenue annually.
Information about the data breach comes from TruConnect’s notice filed with the Maine Attorney General. Per the filing, the company discovered an unauthorized party had gained access to the company’s computer network from February 20, 2022-February 21, 2022. TruConnect gave no further information on how the breach happened or when the company discovered the breach.
After learning that confidential consumer data was exposed to a third party, TruConnect launched an investigation with the help of a third-party cybersecurity firm, and informed law enforcement. The investigation confirmed the breach and leak of confidential information. The company then determined that consumers’ names and Social Security numbers had been compromised.
On January 11, 2023, TruConnect sent notification letters to all individuals whose information had been compromised. According to the Maine Attorney General reports, there were 54,200 victims of the breach throughout the United States.
If you receive notice of a data breach from TruConnect, it means your personal information was included in the data breach. Full names and Social Security numbers may now be in the hands of an unknown party.
Normally, you wouldn’t think twice about giving your sensitive information to a trusted company like TruConnect. This data breach has called the trust and security of the company into question. TruConnect was responsible for keeping consumer data secure and out of the hands of hackers looking to steal the information for identity theft or fraudulent purposes. If the investigation into the incident reveals any negligence by TruConnect in the safety or security measures in keeping your information safe, you may be able to pursue a data breach lawsuit against the company, and they could be held financially liable for any damages caused by the breach.
The consumer privacy lawyers at Console & Associates, P.C. help customers affected by data and security breaches pursue legal solutions by offering free consultations. By explaining your rights in clear, concise terms, we help you make an informed decision about your next steps. If you are a victim of the TruConnect data breach, Console & Associates, P.C. will investigate at no charge to you and offer advice on how to proceed. If you decide to pursue a case, rest assured that we don’t get paid unless you do. If your claim is successful, legal fees are either paid out of the funds recovered or by the defendant. If your claim is not successful, you pay nothing.
Below is a portion of the letter sent out to affected individuals:
The privacy and security of the personal information we maintain is of the utmost importance to TruConnect. We are writing to provide you with information regarding a data security incident that may have impacted your personal information. We want to provide you with information about the incident and let you know that we continue to take significant measures to protect personal information.
TruConnect detected potential unauthorized access to part of its network that occurred between February 20 and February 21, 2022.
What We Are Doing.
Upon learning of this issue, we immediately launched an investigation in consultation with outside cybersecurity professionals who regularly investigate and analyze these types of incidents. We also notified law enforcement. We devoted considerable time and effort to assess the extent and scope of the incident and to determine what information may have been accessible to the unauthorized users.
What Information Was Involved?
Following this investigation, we discovered on November 10, 2022 that data potentially accessed and acquired by the unauthorized party may have contained some of your personal information, including your full name along with your [Redacted].
What You Can Do.
We have no evidence that any of the information has been misused. Nevertheless, out of an abundance of caution, we want to make you aware of the incident. This letter also provides other precautionary measures you can take to protect your personal information, including placing a Fraud Alert and Security Freeze on your credit files, and obtaining a free credit report.
Additionally, you should always remain vigilant in reviewing your financial account statements and credit reports for fraudulent or irregular activity on a regular basis.
For More Information.
Please accept our apologies that this incident occurred. We remain fully committed to maintaining the privacy of personal information in our possession and have taken many precautions to safeguard it. We continually evaluate and modify our practices to enhance the security and privacy of personal information.