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Posted On July 27, 2022 Product Liability and Class Action News

Dodge and Jeep Air Suspension Defect Investigation Attorneys

Dodge Ram 1500SJuly 27, 2022 – The car manufacturers Jeep and Dodge have begun receiving reports of allegedly defective suspension systems on certain vehicles. More specifically, the issue involves the Active Level 4-Corner Air Suspension system on Jeep Grand Cherokees and Dodge Ram 1500S trucks. Reports indicate that certain vehicles equipped with an Active Level 4-Corner Air Suspension system have experienced serious and dangerous problems, causing the suspension system to fail, resulting in extreme ride instability. Such instability can increase the risk of an accident, especially when traveling over bumpy roads or driving over a pothole. However, because neither Jeep nor Dodge has issued a suspension recall, vehicle owners report being frustrated by the companies refusing to fix the problem and concerned about the safety of themselves and their families should their vehicle’s suspension go out while on the road.

If you purchased a Jeep or Dodge and are experiencing problems with your suspension, it may be that you own a vehicle with a defective Active Level 4-Corner Air Suspension system. While Jeep and Dodge have not yet acknowledged that a defect exists, the law firm of Console & Associates, P.C., is actively investigating the vehicle owners’ options. At Console & Associates, P.C., we understand your frustration and concern and want to ensure that your vehicle is safe for you and your family. We also recognized that you paid a lot of money for your vehicle based on the understanding that it was free of defects. Along those lines, we are keeping a close eye on any further reports of defective suspension systems in Jeep and Dodge vehicles to determine whether qualifying vehicle owners can pursue a class action lawsuit to receive compensation or have their vehicles repaired at no cost to them. Console & Associates, P.C. provides all prospective clients with free consultations, during which we will answer your questions, advise you of your options, and help you determine the best course of action to ensure your vehicle is repaired or you receive the appropriate compensation for your defective suspension.

What Is Active Level 4-Corner Air Suspension?

Active Level 4-Corner Air Suspension is an air suspension system designed by Chrysler Jeep Dodge. The system adjusts the height of the vehicle automatically to ensure a smoother ride when the vehicle is carrying more weight. Active Level 4-Corner Air Suspension also allows for drivers to lower or raise the suspension based on their preference or the type of terrain they are navigating.

What Is the Problem with Active Level 4-Corner Air Suspension on Dodge and Jeep Vehicles?

According to some reports and first-hand accounts, certain Dodge and Jeep vehicles equipped with the defective suspension system have been known to collapse or totally fail. This is especially in cold weather, which puts additional stress on the suspension system. Affected vehicles have been reported to provide extreme ride instability, which presents serious risks to motorists as a vehicle travels over uneven terrain, such as potholes or other bumps.

Which Dodge Vehicles Are Impacted by the Potentially Dangerous Suspension System?

Dodge reports that all Dodge Ram 1500S trucks manufactured between 2013 and 2020 may have Active Level 4-Corner Air Suspension installed on the vehicle.

Which Jeep Vehicles Are Impacted by the Suspension Problem?

Jeep reports that all Jeep Grand Cherokees manufactured between 2011 and 2020 may have Active Level 4-Corner Air Suspension installed on the vehicle.

Symptoms of Defective Dodge Jeep Suspension System

Based on reports from vehicle owners, the potentially defective air suspension systems in certain Dodge and Jeep vehicles may show symptoms before failing completely. If you have a Dodge Ram 1500S or Jeep Grand Cherokee and notice any of the following, it may be due to a defective air suspension system.

  • The vehicle drops to a lower-than-desired height and will not return to its normal height;
  • The vehicle rides lower in the front than in the back;
  • The vehicle lowers without warning; and
  • The vehicle’s air ride suspension system is completely unresponsive.

Will Jeep or Dodge Fix a Defective Suspension System?

Whether Jeep or Dodge will replace a defective air suspension system depends on a few factors. If a vehicle is still under the original manufacturer’s warranty, Jeep or Dodge should perform the necessary repairs free of charge. However, for those whose vehicles are no longer under warranty, it is unlikely that either company will repair affected vehicles absent a recall. At this point, neither company has issued a recall, so it is unlikely they will offer compensation for a malfunctioning suspension system.

Contact an Experienced Product Liability Attorney to Discuss the Problems You Are Having with You’re the Suspension System on Your Jeep or Dodge

If you own a Jeep Grand Cherokee or Dodge Ram 1500S and your vehicle is experiencing suspension-related problems, it is possible that the suspension system installed on your vehicle is defective. However, Dodge and Jeep have yet to acknowledge any defect, and neither company has issued a recall. Thus, unless the companies voluntarily agree to compensate you, your only other options are to pay out-of-pocket for the repair or live with the malfunctioning suspension system.

At Console & Associates, P.C., we offer a third option. Our product liability attorneys are looking into Jeep/Dodge suspension claims on behalf of vehicle owners. If evidence emerges indicating that these suspension systems were defective, owners may be able to join a class action lawsuit seeking compensation from the companies. To learn more about the potentially defective air suspension systems and to schedule a free consultation with an attorney to discuss the problems you are having with your vehicle, give us a call at 866-778-5500 or connect with us through our online contact form.