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Posted On July 28, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: BHG Holdings, LLC

NOTICE: If you received a NOTICE OF DATA BREACH letter from BHG Holdings, LLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertJuly 28, 2022 – BHG Holdings, LLC reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the full names, Social Security numbers, driver’s license numbers, state identification numbers, financial account information, payment card information, passport numbers, biometrics, and health insurance information of certain individuals were compromised. On July 27, 2022, BHG Holdings, LLC sent out data breach letters to those individuals whose information was affected by the breach.

The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from BHG Holdings, LLC, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.

Below is a portion of the letter that BHG Holdings, LLC sent to individuals affected by the data breach:

Dear [Redacted],

We are writing with important information regarding a recent security incident. The privacy and security of the personal information we maintain is of the utmost importance to Behavioral Health Group (“BHG”). We wanted to provide you with information about the incident, explain the services we are making available to you, and let you know that we continue to take significant measures to protect your personal information.

What Happened?

BHG recently detected potential unauthorized access to our network.

What We Are Doing

Upon learning of this issue, we contained and secured the threat and commenced a prompt and thorough investigation. We immediately launched an investigation in consultation with outside cybersecurity professionals who regularly investigate and analyze these types of situations to help determine whether any sensitive data had been compromised because of the incident. Our investigation determined that the unauthorized individual(s) removed certain files and folders from portions of our network on December 5, 2021.

What Information Was Involved

On June 22, 2022, following an extensive manual review and analysis of the data at issue, we discovered that certain files and folders removed from our network contained your [Redacted].

What You Can Do

To date, we are not aware of any reports of identity fraud or improper use of your information as a direct result of this incident. Nevertheless, out of an abundance of caution, we want to make you aware of the incident. To protect you and your information, however, we are providing you with 12 months of free credit monitoring and identity theft protection services through IDX. IDX identity protection services includes: 12 months of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed id theft recovery services. With this protection, IDX will help you resolve issues if your identity is compromised.

This letter also provides other precautionary measures you can take to protect your personal information, including placing a Fraud Alert and Security Freeze on your credit files, and obtaining a free credit report. Additionally, you should always remain vigilant in reviewing your financial account statements, explanation of benefits statements, and credit reports for fraudulent or irregular activity on a regular basis. To the extent that it is helpful, we are also offering steps you can take to protect your medical information on the following pages.

For More Information

Please accept our apologies that this incident occurred. We are committed to maintaining the privacy of personal information in our possession and have taken many precautions to safeguard it. In response to this incident, we have strengthened our network and implemented additional security improvements recommended by third-party cyber security experts. These include resetting account passwords and strengthening our password security policies, implementing multi-factor authentication for network access, upgrading our endpoint detection software, integration of a 24/7 third-party security monitoring service and coordinating additional employee training related to network security and threat detection.

If you have any further questions regarding this incident, please call our dedicated and confidential toll-free response line that we have set up to respond to questions at [Redacted]. This response line is staffed with professionals familiar with this incident and knowledgeable on what you can do to protect against misuse of your information. The response line is available Monday through Friday, 9 am to 9 pm Eastern Time.

NOTICE: If you received a NOTICE OF DATA BREACH letter from BHG Holdings, LLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.