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Posted On April 21, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: Adaptive Health Integrations

NOTICE: If you received a NOTICE OF DATA BREACH letter from Adaptive Health Integrations, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertApril 21, 2022 – Recently, Adaptive Health Integrations (“AHI”) announced that the company experienced a data breach after an unauthorized party was able to gain access to certain data stored on the company’s computers. On April 11, 2022, AHI filed official notice of the breach with the federal government and began sending out data breach notifications to the 510,574 people whose information was affected by the breach.

It is essential those who receive a data breach notification from Adaptive Health Integrations understand what is at risk. The data breach lawyers at Console & Associates, P.C. are actively investigating the Adaptive Health Integrations data breach. As a part of our investigation, we are providing free consultations to anyone affected by the breach who is interested in learning more about the risks of identity theft, what they can do to protect themselves, and what their legal options may be to obtain compensation from Adaptive Health Integrations.

In 2021, there were 1,862 data breaches affecting more than 189,000,000 individuals. Victims of identity theft spend, on average, 200 hours and more than $1,300 recovering their identity. Many of these victims also suffer credit damage, emotional distress, and may even end up with a criminal record. Taking immediate action is the best way to prevent the worst consequences of a data breach.

What We Know So Far About the Adaptive Health Integrations Breach

According to an official notice provided by the company, Adaptive Health Integrations recently learned that an unauthorized user was able to access data stored on its computer network. The company believes the breach began on October 17, 2021. In response, AHI prevented further access to its systems and launched an internal investigation into the incident. This investigation revealed that sensitive information belonging to as many as 510,574 people was accessed by the unauthorized party.

Upon learning of the extent of the security breach, Adaptive Health Integrations then reviewed the affected files to determine what information was compromised. On or around April 11, 2022, Adaptive Health Integrations began sending out data breach notification letters to all individuals whose information was compromised as a result of the recent data security incident.

Adaptive Health Integrations is a medical billing company based in Williston, North Dakota. The company provides a variety of billing and software support services to laboratories, healthcare companies and doctors’ offices. Adaptive Health Integrations is affiliated with MedScan Laboratory, Inc. Medscan Laboratory operates three labs in Williston, ND, Atlanta, GA, and Houston, TX. MedScan Laboratory employs 164 people and generates approximately $30 million in annual revenue.

Can Consumers Whose Data Was Leaked Pursue Legal Action Against a Company?

When you allowed AHI access to your personal data, you trusted the company to keep your sensitive information safe. However, news of the AHI data breach raises some very serious questions about the company’s data security measures and whether the company could have done more to prevent this type of cyber-attack.

Regardless of the industry, all businesses have a legal obligation to protect consumer information in their possession. Although creating and maintaining a data security system is costly, this is a necessary expense given the frequency with which cyberattacks occur.

Consumers whose personal, identifying, financial or healthcare-related data was compromised in a data breach can pursue legal action against a company that misused or mishandled their information. However, the investigation into the Adaptive Health Integrations breach is only in its beginning phases. For that reason, it is too early to tell if AHI was legally responsible for the breach. However, our data breach attorneys are investigating the Adaptive Health Integrations security breach to determine the potential legal remedies of those affected.

If you have questions about your ability to pursue a data breach class action lawsuit against AHI, contact a data breach attorney as soon as possible.

What to Do If You Received a Data Breach Notification from AHI

If you receive a data breach notification from AHI in the coming weeks, it means your personal data was compromised in the recent cyberattack. It also means a cybercriminal may have had access to—and may have stolen—your personal data. Given the risks involved, it is important you remain vigilant by taking the following steps:

  1. Figure Out What Information Was Stolen: Carefully review the data breach letter sent by AHI, keeping in mind the information you provided to the company as well as the type of data that was compromised in the breach. You should also take a copy of the data breach letter and keep it for your records. Of course, data breach letters are not always easy to understand. A consumer privacy lawyer can help victims of a data breach understand what was compromised and how to protect themselves.
  2. Prevent the Hacker from Accessing Your Accounts: Once you determine the scope of the breach and how it affected you, you should take all steps to prevent cybercriminals from accessing your credit or financial accounts. For example, you should change all passwords and security questions for your online accounts. You should also consider setting up multi-factor authentication where it is available.
  3. Protect Your Credit and Your Financial Accounts: In the wake of a data breach, companies usually provide free credit monitoring services for a specified period of time. This is not a gimmick, and you do not give up any rights by taking a company up on their offer. Additionally, you should contact one of the three main credit bureaus to request a copy of your credit report. Even if you do not notice any signs of fraud or unauthorized activity, it is a good idea to request a fraud alert. Fraud alerts are free and serve as a red flag to potential lenders and creditors that your information was compromised.
  4. Consider a Credit Freeze: A credit freeze prevents access to your credit report unless you specifically authorize it. Credit freezes are free and last until you remove them. While placing a credit freeze on your accounts may initially seem like a drastic measure, according to the Identity Theft Resource Center (“ITRC”), doing so is the “single most effective way to prevent a new credit/financial account from being opened.” However, ITRC reports that just 3% of consumers whose information is leaked place a freeze on their accounts. Once a credit freeze is in place, you can temporarily lift the freeze if you need to apply for any type of credit.
  5. Regularly Monitor Your Credit Report and Financial Accounts: Protecting yourself in the wake of a data breach is not a one-time task. You should continually monitor your credit report and all financial accounts, keeping an eye out for any signs of unauthorized activity or fraud. You may also consider calling your banks and credit card companies to report the fact that your information was compromised in a data breach.

If You Have Questions About Your Rights Following the Adaptive Health Integrations Data Breach, Console & Associates, P.C. Can Help

At Console & Associates, P.C., our consumer privacy lawyers monitor all security and data breaches to help affected consumers pursue their legal remedies. We offer free consultations to victims of data breaches and can explain your rights in clear, understandable terms so you can make an informed decision about how to proceed with your case. If you’ve been affected by the AHI data breach or any other data security incident, Console & Associates, P.C., will investigate your case at no charge and offer you thorough advice about how to most effectively proceed with your case. If you decide to bring a case, we only get paid if you do. If your claim is successful, any legal fees are either paid by the defendant or come out of the funds recovered from the defendant. If your claim doesn’t result in a recovery, you will pay nothing.

To schedule your free consultation, just call (866) 778-5500 today or fill out our secure contact form.

What Was Sent to Those Affected?

Below is a portion of the initial data breach letter issued by Adaptive Health Integrations:

Dear [Consumer],

The privacy and security of the personal information we maintain is of the utmost importance to Adaptive Health Integrations. We are writing with important information regarding a recent data security incident that may have involved some of your information. We want to provide you with information about the incident, explain the services we are providing to you, and let you know that we continue to take significant measures to protect your information.

What Happened?

We recently learned that on or about October 17, 2021 an unauthorized individual may have accessed a limited amount of data stored on our systems.

What We Are Doing.

Upon learning of this issue, we contained the threat by disabling unauthorized access to our network and immediately commenced a prompt and thorough investigation. As part of our investigation, we worked very closely with external cybersecurity professionals. Through an extensive investigation and an internal review, which concluded on February 23, 2022, we determined that certain data containing your personal information was potentially accessed. Out of an abundance of caution, we want to make you aware of the incident.

What Information Was Involved.

The impacted files contained some of your personal information, including your [REDACTED].

What You Can Do.

Out of an abundance of caution we have secured the services of Kroll to provide identity monitoring at no cost to you for one year. Kroll is a global leader in risk mitigation and response, and their team has extensive experience helping people who have sustained an unintentional exposure of confidential data. Your identity monitoring services include Credit Monitoring, Fraud Consultation, and Identity Theft Restoration. Additional information describing your services is included with this letter.

This letter also provides other precautionary measures you can take to protect your personal information, including placing a fraud alert and/or security freeze on your credit files, and/or obtaining a free credit report. Additionally, you should always remain vigilant in reviewing your financial account statements and credit reports for fraudulent or irregular activity on a regular basis.

For More Information.

Please accept our apologies that this incident occurred. We remain fully committed to maintaining the privacy of personal information in our possession and have taken many precautions to safeguard it. We continually evaluate and modify our practices to enhance the security and privacy of your personal information.

If you have any further questions regarding this incident, please call our toll free response line at [REDACTED]. The response line is available Monday through Friday, 9:00 am to 6:30 pm Eastern.


NOTICE: If you received a NOTICE OF DATA BREACH letter from Adaptive Health Integrations, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.