Posted On August 25, 2022 Consumer Privacy & Data Breaches
August 25, 2022 – Axel Royal LLC reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the names, driver’s license numbers/state ID numbers/other government ID numbers, financial account information, payment card information, medical information, health insurance information, Social Security numbers, passport numbers, biometric data, and/or online account credentials (i.e. usernames and passwords) of certain individuals was compromised. On August 23, 2022, Axel Royal sent out data breach letters to those individuals whose information was affected by the breach.
The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from Axel Royal LLC, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.
Below is a portion of the letter that Axel Royal sent to individuals affected by the data breach:
Dear [Redacted],
Axel Royal LLC (“Axel”) is writing to inform you of a recent incident that may impact the privacy of some of your information. We are providing you with this notice, which provides details about the incident, our response to it, and the resources available to assist you in safeguarding your information, should you feel it is appropriate to do so. Axel values and respects the privacy of your information and prioritizes the confidentiality and security of the information within its care.
What Happened? We recently experienced a security incident that resulted in potential unauthorized access to certain computer systems within our network. We immediately launched an investigation with assistance from third-party digital forensics specialists to determine the nature and scope of the incident. Through the investigation, we confirmed that an unauthorized actor accessed our network between February 8, 2022 to March 7, 2022 and copied a limited number of files stored on the network during that period. We undertook a thorough review of the affected files to determine whether any potentially sensitive information was present within them.
On August 3, 2022, we confirmed the population of individuals whose information was included in the affected files, and their addresses, then proceeded promptly with direct notifications.
What Information Was Involved? We confirmed that the information present in the affected files included your name, address, and [Redacted]. There is no evidence that identity theft or fraud occurred as a result of this incident or that any information relating to you was viewed by the unauthorized actor.
What We Are Doing. We treat our duty to safeguard the information entrusted to us as an utmost priority. We responded immediately to this incident, promptly notified law enforcement authorities, and have been working diligently to provide you with an accurate and complete notice of the incident as soon as possible. We have also taken steps to enhance the security of our systems, which included resetting passwords, revising our password policy to increase complexity, and enforcing multi-factor authentication for access to email company-wide. As part of our ongoing commitment to the privacy and security of information in our care, we are reviewing our existing policies and procedures related to data security. We are also providing additional training to employees to mitigate any risk associated with this incident and to better prevent future incidents.
As an added precaution, we are providing you with 12 months of complimentary access to credit monitoring and identity restoration services through Experian. Although we are covering the cost of these services, due to privacy restrictions, you will need to complete the activation process yourself using the enrollment instructions included in the enclosure to this letter.
What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and credit reports for suspicious activity. You can find out more about how to better protect against the potential misuse of information in the enclosed Steps You Can Take to Protect Information. There, you will also find additional details about the credit monitoring services we are offering and how to enroll.
For More Information. We understand you may have questions about this incident that are not addressed in this letter. To ensure your questions are answered in a timely manner, please call (833) 420-2862, Monday through Friday 8 am – 10 pm CST, Saturday and Sunday 10 am – 7 pm CST (excluding major U.S. holidays).
Please be prepared to provide engagement number B059182. You may also write to us directly at:
AXEL Royal LLC
ATTN: Clark Hoover
516 S 25th W Ave
Tulsa, OK 74127
We apologize for any inconvenience this incident may cause you. We are committed to the privacy and security of information in our possession.
