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Posted On September 17, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: Cash Express, LLC

NOTICE: If you received a NOTICE OF DATA BREACH letter from Cash Express, LLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.

Data Breach AlertOn September 15, 2022, Cash Express, LLC reported a data breach with the Montana Attorney General after the company learned that an unauthorized party had gained access to sensitive consumer data entrusted to the company. Based on an official filing from the company, the incident resulted in an unauthorized party gaining access to the following data types: first and last names, dates of birth, contact information, Social Security numbers, driver’s license numbers, and financial information. After confirming that consumer data was leaked, Cash Express began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification, it is essential you understand what is at risk. The data breach lawyers at Console & Associates, P.C. are actively investigating the Cash Express data breach on behalf of people whose information was exposed. As a part of this investigation, we are providing free consultations to anyone affected by the breach who is interested in learning more about the risks of identity theft, what they can do to protect themselves, and what their legal options may be to obtain compensation from Cash Express, LLC.

What We Know So Far About the Cash Express Breach

According to the most current information, on February 6, 2022, Cash Express detected unusual activity on its computer network. In response, the company secured its systems and then engaged a third-party data security firm to assist with the company’s investigation.

As a result of this investigation, Cash Express confirmed that an unauthorized party had gained access to certain files on the company’s IT network that contained sensitive consumer information. Upon discovering that consumer data was accessible to an unauthorized party, Cash Express then reviewed the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your first and last name, date of birth, contact information, Social Security number, driver’s license number, and financial information.

On September 15, 2022, Cash Express sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

If You Have Questions About Your Rights Following the Cash Express Data Breach, Console & Associates, P.C. Can Help

At Console & Associates, P.C., our consumer privacy lawyers monitor all security and data breaches to help affected consumers pursue their legal remedies. We offer free consultations to victims of data breaches and can explain your rights in clear, understandable terms so you can make an informed decision about how to proceed with your case. If you’ve been affected by the Cash Express data breach or any other data security incident, Console & Associates, P.C., will investigate your case at no charge and offer you thorough advice about how to most effectively proceed with your case. If you decide to bring a case, we only get paid if you do. If your claim is successful, any legal fees are either paid by the defendant or come out of the funds recovered from the defendant. If your claim doesn’t result in a recovery, you will pay nothing.

To schedule your free consultation, just call (866) 778-5500 today or fill out our secure contact form.

Below is a copy of the initial data breach letter issued by Cash Express, LLC (the actual notice sent to consumers can be found here):

Dear [Redacted],

We are writing to inform you about an incident that may have exposed your personal information to unauthorized persons.

WHAT HAPPENED

On February 6, 2022, we became aware of unusual activity on our network. We promptly began working with cybersecurity experts to investigate and subsequently determined that an unauthorized third party had gained access to a portion of our computer system. Based on our investigation, we believe they had access from January 29, 2022, to February 6, 2022. Once we identified the data that may have been affected, we promptly engaged a data review firm to determine what information was in those files. We received those results on August 4, 2022. And we have been working since then to identify correct addresses for the affected individuals.

WHAT INFORMATION WAS INVOLVED

We determined that the unauthorized third party accessed some of your personal information, which may include some combination of your full name, date of birth, contact information, government identification (such as your Social Security or driver’s license number), and financial information (such as your bank account and routing number).

WHAT WE ARE DOING

We hired third-party experts to address this situation, perform an investigation into the unauthorized activity, and further secure our systems to protect your information.

WHAT YOU CAN DO

Activate your complimentary credit monitoring – To help protect you from fraud or identity theft, we are offering a complimentary one-year membership to Experian’s IdentityWorks. This product helps detect possible misuse of your personal information.

Ensure that you enroll by: [Redacted] (Your code will not work after this date.)

Visit the Experian IdentityWorks website to enroll: [Redacted]

Provide your activation code: [Redacted]

If you have questions or want an alternative to enrolling in Experian IdentityWorks online, please contact Experian at [Redacted] by [Redacted] and provide them engagement number [Redacted].

Remain vigilant – We encourage you to remain vigilant for fraud or identity theft by reviewing your account statements and free credit reports. You can also find additional suggestions at [Redacted].

You should confirm that your credit card company has the correct address on file for you and that all charges on the account are legitimate. If you discover errors or suspicious activity, you should immediately contact the credit card company and inform them that you have received this letter.

You should obtain and review a free copy of your credit report by visiting [Redacted] or calling [Redacted]. If the report is incorrect, you should contact the appropriate consumer reporting agency—Equifax, Experian, or TransUnion.

Report suspicious activity – If you believe you are the victim of identity theft, consider (1) notifying your Attorney General, local law enforcement, or the Federal Trade Commission; (2) filing a police report and requesting a copy of that report; and (3) visiting IdentityTheft.gov to report the issue and get recovery steps.

[…]

FOR MORE INFORMATION

Protecting the privacy of your personal information is important to us, and we regret any inconvenience this incident may cause you. Please know that we are doing everything that we can to assist and guide you through this process. Should you have any questions or concerns, you can contact us at [Redacted], and one of our representatives will be happy to assist you. Thank you for your understanding and patience.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Cash Express, LLC, contact the attorneys at Console & Associates at (866) 778-5500 to discuss your legal options, or submit a confidential Case Evaluation form here.