Posted On September 1, 2022 Consumer Privacy & Data Breaches
September 1, 2022 – Donlen Corporation (“Donlen”) reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the name and other sensitive information of certain individuals was compromised. On August 29, 2022, Donlen sent out data breach letters to those individuals whose information was affected by the breach.
The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from Donlen Corporation, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.
Below is a portion of the letter that Donlen sent to individuals affected by the data breach:
Dear [Redacted],
Donlen Corporation, now known as Sellerco Corporation (“Donlen Corporation”) writes to inform you of a data security event that may impact some of your personal information. This notice provides information about the event, our response, and resources available to you to help protect your information from possible misuse, should you feel it necessary to do so.
What Happened? On or about March 4, 2021, we observed unusual activity related to the inaccessibility of certain systems within our network. We quickly began investigating to better understand the nature and scope of this activity.
Working with third-party cybersecurity specialists, we determined that an unknown actor accessed our network between February 24, 2021, and March 4, 2021. Donlen Corporation promptly took steps to contain the threat and enable business operations. We simultaneously launched a full investigation designed to understand the nature and scope of what occurred, what information was stored on impacted systems at the time of the event, and to which individuals and customers that information relates. As part of our investigation, we identified a limited number of files and folders within the Donlen Corporation environment that may have been accessed and/or acquired by an unauthorized actor.
In an abundance of caution, we undertook a very thorough evaluation of the contents of the files to determine what, if any, sensitive information may have been contained within the files. This exhaustive review involved the manual assessment of thousands of documents. This comprehensive process was completed on April 8, 2022, and we then undertook another rigorous analysis to confirm to which individuals and customers the information related. We just recently were able to complete this confirmation process.
What Information Was Involved? The investigation could not confirm whether information related to you was accessed or viewed during this event. As a result, Donlen Corporation is notifying you out of an abundance of caution.
The information related to you that was accessible during this event includes your name and: [Redacted].
What We Are Doing. Our response included resetting relevant account passwords, reviewing the contents of the impacted systems to determine whether they contained personal information, and reviewing internal systems to identify contact information for purposes of providing notice to potentially affected individuals.
Donlen Corporation is also notifying relevant state regulators. We are also offering you access to complimentary credit monitoring and identity protection services for [Redacted] months through IDX. These services include fraud consultation and identity theft restoration services. If you wish to activate the credit monitoring and identity protection services, you may follow the instructions included in the Steps You Can Take to Help Protect Personal Information.
What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your account statements and monitoring your free credit reports for suspicious activity and to detect errors. You may also review the information contained in the attached Steps You Can Take to Help Protect Personal Information. There, you will also find more information on the credit monitoring and identity protection services we are making available to you. Although Donlen will cover the cost of these services, we are unable to enroll on your behalf, and you will need to complete the activation process.
For More Information. We understand that you may have questions about this event that are not addressed in this letter. If you have additional questions, please call 1-833-875-0837. IDX representatives are available Monday through Friday from 8 am – 8 pm Central Time. Please note the deadline to enroll is November 29, 2022.
