Posted On September 5, 2022 Consumer Privacy & Data Breaches
September 5, 2022 – Genesis Health Care, Inc. (“Genesis”) reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the name and other sensitive information of certain individuals was compromised. On September 2, 2022, Genesis sent out data breach letters to those individuals whose information was affected by the breach.
The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from Genesis Health Care, Inc., contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.
Below is a portion of the letter that Genesis sent to individuals affected by the data breach:
Dear [Redacted],
Genesis Health Care, Inc. (“Genesis”) writes to inform you of a recent incident that may affect the security of some of your personal information. This notice provides information about the incident, our response, and resources available to you to help protect your information from possible misuse, should you feel it necessary to do so.
What Happened? On or around April 11, 2022, Genesis became aware of suspicious activity affecting certain systems within our network. We immediately launched an investigation, with the assistance of third-party specialists, to confirm the full nature and scope of the activity and restore functionality to the affected systems.
On June 9, 2022, the investigation determined that certain files on Genesis systems may have been accessed or removed without authorization between January 19, 2022 and April 11, 2022. Following the investigation, we undertook a thorough and time-intensive programmatic and manual review of the potentially impacted files to determine whether any sensitive information was present. It was through this process, which concluded on July 13, 2022, that we determined that some of your information may have been included in the potentially impacted files.
What Information Was Involved? The information related to you that may have been impacted includes your name and the following: [Redacted].
What We Are Doing. We take the security of information entrusted to us seriously and apologize for any inconvenience this incident may cause. As part of our ongoing commitment to the security of information within our care, Genesis is reviewing our existing policies and procedures regarding cybersecurity and evaluating additional measures and safeguards to protect against this type of incident in the future. Genesis is also providing notice to relevant state and federal regulators regarding the incident.
What You Can Do. We encourage you to remain vigilant against incidents of identity theft and fraud by reviewing your accounts and Explanation of Benefits and monitoring your free credit reports for suspicious activity. You may also review the information contained in the attached Steps You Can Take to Protect Personal Information.
Although we are not aware of any actual or attempted misuse of your personal information, as an added precaution, we have arranged to offer you access to ## months of complimentary credit monitoring and identity restoration services provided through Experian. Although we are making these services available to you, we are unable to enroll you directly. For enrollment instructions, please review the information contained in the attached Steps You Can Take to Protect Personal Information.
For More Information. We understand that you may have questions about this incident that are not addressed in this letter. If you have additional questions, please contact (833) 541-1591, Monday through Friday, 9:00 to 11:00 ET; Saturday and Sunday, 11:00 to 8:00 ET (excluding major US holidays).
