Posted On February 10, 2022 Consumer Privacy & Data Breaches
February 10, 2022 – Recently, the Lyon-Waugh Auto Group (“Lyon-Waugh”) announced a cyberattack in which an unauthorized party “accessed and stole certain files” from the company’s systems. These files contained sensitive information about thousands of consumers, employees and former employees of the Lyon-Waugh Auto Group. Current and former employees may have had their names, addresses, dates of birth, Social Security numbers, insurance information and other benefits information compromised. Those impacted by a data breach should be sure they understand what happened, what their rights are, and how they can pursue them. The data breach lawyers at Console & Associates, P.C. are actively investigating this security breach. If an investigation reveals that the Lyon-Waugh Auto Group failed to ensure the safety of consumer data leading up to the breach, the company may be liable through a data breach class action lawsuit.
Cyberattacks such as this one are increasingly common in today’s society. Today more than ever, businesses store data electronically. While there are certainly many ways to protect against cyberthreats, hackers have ways of identifying vulnerabilities in data security systems, which they can then exploit.
When a hacker breaches a company’s computer systems, they can steal sensitive consumer information from the compromised systems. While there is no guarantee that this information will be used for criminal purposes, that is not an uncommon occurrence. Thus, as a matter of course, after a company experiences a data breach, they will inform anyone whose information was compromised. Despite the risks data breaches present, many consumers fail to take precautionary measures to protect themselves from identity theft and other frauds.
When you allowed the Lyon-Waugh Auto Group access to your personal data, you trusted the company to keep your sensitive information safe. However, news of the Lyon-Waugh Auto Group data breach raises some very serious questions about the company’s data security measures and whether the company could have done more to prevent this type of cyber-attack.
Regardless of the industry, all businesses have a legal obligation to protect consumer information in their possession. Although creating and maintaining a data security system is costly, this is a necessary expense given the frequency with which cyberattacks occur.
Consumers whose personal, identifying, financial or healthcare-related data was compromised in a data breach can pursue legal action against a company that misused or mishandled their information. However, the investigation into the Lyon-Waugh Auto Group breach is only in its beginning phases. For that reason, it is too early to tell if the Lyon-Waugh Auto Group was legally responsible for the breach. However, our data breach attorneys are investigating the Lyon-Waugh security breach to determine the potential legal remedies of those affected.
If you have questions about your ability to pursue a data breach class action lawsuit against the Lyon-Waugh Auto Group, contact a data breach attorney as soon as possible.
If you receive a data breach notification from the Lyon-Waugh Auto Group in the coming weeks, it means your personal data was among that which was compromised in the recent cyberattack. It also means a cybercriminal had access to—and may have stolen—your personal data. Given the risks involved, it is important you remain vigilant by taking the following steps:
The Lyon-Waugh Auto Group (“Lyon-Waugh”) is a car dealership serving the greater New England area. The company was founded in 1993, with the opening of BMW of Peabody. From there, the Lyon-Waugh Auto Group acquired several other dealerships. Currently, the company operates nine car dealerships across New Hampshire and Massachusetts. Lyon-Waugh Auto Group primarily deals in luxury cars, including Mercedes, BMW, Audi, MINI, Acura, Jaguar, Porsche, and Land Rover.
According to an official notice filed by the company, on December 4, 2021, the Lyon-Waugh Auto Group learned of a cyberattack that disrupted the company’s information systems. Once the Lyon-Waugh Auto Group learned of the attack, it initiated an internal investigation. On January 7, 2022, the company’s investigation revealed that it was indeed the victim of a cyberattack and that an “unauthorized malicious actor” accessed and stole certain files from the company’s network.
Upon learning of the extent of the security breach, the Lyon-Waugh Auto Group then reviewed the affected files to determine what information was compromised. The company confirmed that the information may have included certain consumers’ names, addresses, Social Security numbers, driver’s license numbers. Additionally, the compromised files contained the following information related to certain current and former employees: names, addresses, dates of birth, Social Security numbers, insurance information and other benefit information.
On February 9, 2022, the Lyon-Waugh Auto Group began sending out data breach notification letters to all individuals whose information was contained in the affected files.
Below is copy from one of the initial data breach letters issued by the Lyon-Waugh Auto Group (the actual notices can be found here):
We are writing to inform you of an incident that may have affected your personal information.
On December 4, 2021, we first learned of a cyberattack that partially disrupted Lyon Waugh’s information systems. Upon learning of the incident, we immediately took steps to isolate and secure our systems and investigate the incident. We retained a third-party forensics firm and a third-party IT managed services firm to secure our systems, remediate any risks, and methodically bring our systems back online. As part of the investigation, on or about January 7, 2022, we determined that an unauthorized malicious actor accessed and stole certain files from our systems, including documents that may have contained some of your personal information. Since then, we have been analyzing impacted files to understand what personal information may be at risk, identify affected individuals and obtain contact information, and working to provide notice to individuals and authorities, as applicable. We have not been made aware of any reports of fraudulent use of personal information as a result of the incident, but wanted to provide you with information about the incident and steps you can take as a precaution.
What Information Was Involved
The type of information included the following contact information about you: <<name, address, social security number, and driver’s license>><<name, address, and social security number>><<name, address, and driver’s license>>. No payment or other financial information was included.
What We Are Doing
Immediately upon learning of the incident, we engaged a well-known forensic investigation firm to identify the scope of the incident and to assist us with securing our systems and data. We have informed the appropriate authorities, including law enforcement and regulators, as appropriate. We have carefully brought our systems back online and we continue to closely monitor our network and information systems for unusual activity. We have also engaged a third-party managed IT services firm to assist us with the restoration of our systems and additional resources. We will continue to further improve security across our company networks and protect from unauthorized access or similar criminal activity in the future.
In addition, we are offering identity theft protection services through IDX, the data breach and recovery services expert. IDX identity protection services include: 24 months of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services. With this protection, IDX will help you resolve issues if your identity is compromised.