Posted On September 7, 2022 Consumer Privacy & Data Breaches
September 7, 2022 – SF Fire Credit Union reported a data breach after the company was targeted in a recent cybersecurity attack. As a result of the breach, the name, card number, CVV number, and card expiration date-as well as the card’s PIN of certain individuals was compromised. SF Fire Credit Union sent out data breach letters to those individuals whose information was affected by the breach.
The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from SF Fire Credit Union, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.
Below is a portion of the letter that SF Fire Credit Union sent to individuals affected by the data breach:
Dear [Redacted],
We are writing to inform you we recently identified and addressed an incident that involved some of your information.
What Happened
An investigation determined that your card was compromised when used at a tampered ATM at one of our locations. You are not liable for any fraudulent withdrawals, should any have occurred.
What Information Was Involved?
The compromised information includes the information encoded on the magnetic stripe of the card including your name, card number, CVV number, and card expiration date-as well as your card’s PIN.
What We Are Doing
We take this matter very seriously. We’re continuing to investigate and have taken measures to review and improve the security of our ATM terminals. If you have not already replaced your card, we will be issuing you a new ATM/debit card with a new number. You should receive the new card within 7-10 business days. When you activate the new card, you’ll have the ability to set a new PIN at the same time.
LifeLock Protection
While the information involved was limited to the data on your debit card, your peace of mind is important to us. We’re providing you a credit of $120, which will cover the cost of one year of standard protection services from LifeLock, one of the nation’s leading credit protection businesses. There are other services available, and you are welcome to use the funds however you see fit in this matter.
What You Can Do
You are not liable for any lost funds. If fraudulent withdrawals were made from your account:
Please complete an ATM dispute form, which can be filled out electronically at [Redacted] and selecting “Dispute an ATM Transaction” (if you’ve already done so, no further action is needed)
a) Print and sign the form.
b) Return by: Secured Messaging in Online & Mobile Banking, Mail or In person at the branch.
You may wish to review your upcoming statements; if you see any additional unauthorized activity, please let us know.
For More Information
We apologize for any inconvenience or concern this may have caused. If you have any questions, please call (415) 674-4800.
