Posted On September 2, 2022 Consumer Privacy & Data Breaches

Data Breach Alert: Platinum Performance

September 2, 2022 – Platinum Performance reported a data breach after the company was targeted in a recent cybersecurity attack. The company did not release the affected data types as a result of the breach. Platinum Performance sent out data breach letters to those individuals whose information was affected by the breach.

The data breach lawyers at Console & Associates, P.C. are going to begin interviewing victims of the breach to determine what damages they sustained and what legal claims may be available to them. If you recently received a NOTICE OF DATA BREACH from Platinum Performance, contact us at (866) 778-5500 to discuss your legal options, or submit a confidential contact form for a free case evaluation.

Below is a portion of the letter that Platinum Performance sent to individuals affected by the data breach:

Dear [Redacted],

We are writing to inform you about a cyber security incident affecting Platinum Performance, Inc. (“Platinum”) that may have affected some of your personal information. We take the privacy of your information very seriously and we sincerely regret any inconvenience or concern this incident may cause. This notice outlines some steps you may take to help protect your information. We understand this can be concerning, and we want to help guide you through the process and navigate the appropriate actions to take.

Keeping personal data safe and secure is very important to us and will continue to be a priority for Platinum moving forward.

WHAT HAPPENED?

Platinum discovered unauthorized access by a third-party to the email mailboxes of two employees on May 6, 2022 and promptly initiated our Cybersecurity and Privacy Incident Response Plans, which included engaging third-party forensic experts to conduct an investigation. The investigation revealed that the unauthorized access occurred on September 8, 2021, as a result of an email phishing incident. Further investigation through July and August revealed that your personal data was contained in one of the two compromised email accounts and may have been available to the unauthorized third party.

WHAT INFORMATION WAS INVOLVED?

The personal information that may have been affected includes [Redacted]. As of the time of writing, we have no information suggesting that your personal information has been misused as a result of this incident.

WHAT WE ARE DOING

We took steps to address and contain the incident the same day it was discovered. As previously mentioned, we promptly engaged third-party forensic experts to investigate the incident. We have also notified law enforcement of this incident but have not delayed this notification as a result of any law enforcement investigation. Platinum has enhanced our internal security measures to help prevent a similar incident from happening in the future.

To assist you in monitoring your personal data, we have also secured the expert services of Kroll, a global leader in risk mitigation and response, to provide identity monitoring services at no cost to you for two years.

Your identity monitoring services include Credit Monitoring, a Current Credit Report, Web Watcher, Public Persona, Quick Cash Scan, $1 Million Identity Fraud Loss Reimbursement, Fraud Consultation, and Identity Theft Restoration.

Visit [Redacted] and take advantage of your identity monitoring services.

You have until [Redacted] to activate your identity monitoring services.

Membership Number: [Redacted]

For more information about Kroll and your Identity Monitoring services, you can visit [Redacted]. Additional information describing your services is included with this letter.

WHAT YOU CAN DO

We encourage you to take advantage of the identity monitoring services we are providing to you free of charge.

In addition, you should remain vigilant and carefully review your accounts for any suspicious activity. This is a best practice for all consumers. Included below are some additional helpful tips and steps you can take to help protect your information against the risks of fraud and identity theft.

1. 1. Data Security: Practice good data security by ensuring your computer has up-to-date anti-virus protection and updating your passwords regularly and ensuring they are complex and unique.
   2. Email Information: Pay particular attention to any emails asking for personal data, financial information, or government identifiers. Please do not give out your Social Security number or other personal data to unknown sources.
   3. Fraudulent Messages: Always remain alert to phishing scams. Phishing scams involve fraudulent (i.e., fake or “spoofed”) email messages that appear to come from legitimate sources and encourage you to (i) click on a link or open an attachment that will download malware onto your computer, or (ii) provide an unknown third party with certain types of information. For example, you may receive an email that directs you to input information, such as your username and password, into an unauthorized website. You may also receive an email from a source that appears to be legitimate but may be off in some way. An email may also be a phishing scam if it has certain anomalies, such as misspellings or awkward phrasing.
   4. Review Bank Statements: Review your credit and debit card account statements as soon as possible in order to determine if there are any discrepancies or unusual activity listed. You should remain vigilant and continue to monitor your statements for unusual activity going forward. If you see anything you do not understand or that looks suspicious, or if you suspect that any fraudulent transactions have taken place, you should call the bank that issued the credit or debit card immediately.
   5. Credit Reports: Carefully check your credit reports for accounts you did not open or for inquiries from creditors you did not initiate. If you see anything you do not understand, call the credit agency immediately.

If you would like to take additional steps to help protect your personal information, attached to this letter are helpful resources on how to do so, including recommendations from the Federal Trade Commission regarding identity theft protection and details on how to place a fraud alert or a security freeze on your credit file.

FOR MORE INFORMATION

If you have any questions, please contact us at 800-553-2400, Monday through Friday from 6:00 a.m. to 5:00 p.m. Pacific Time, excluding major U.S. holidays. We understand this incident is inconvenient and we are here to help lead you through the next steps to protect your personal information.